Editing an Existing User

To change the data of a registered user, access the list of users (Main menu  Users) and click anywhere on the line that corresponds to that user. This will open the Overview screen, which displays the information on that user and the options for edition.

Activate and inactivate user

Users with inactive status cannot access Sensedia products.

You can inactivate or activate any user by clicking the icon icon depicting the bust of a person cut by a diagonal line or icon depicting the bust of a person, respectively. If the button is disabled, verify that your user has the proper permission to perform this action.

By clicking the icon icon depicting the bust of a person cut by a diagonal line, a modal window will open for you to confirm that action. Click to CONTINUE to confirm or CANCEL to return to the user information screen without inactivating the user.

Inactivate users as an alternative to deleting them.

sequence of steps to inactivate user

Tags

To edit user tags, click the icon of a a pencil icon. Change the information and then click SAVE or CANCEL.

Groups and policies

You can assign or remove groups and policies to the selected user. Click the corresponding tab (GROUPS or POLICIES) and then click the ASSIGN GROUPS button to select and assign a group or the ASSIGN POLICIES button to select and assign a policy to the user.

Click trash can icon to remove the group — or policy, depending on the selected tab — configured for that user.

Groups and Policies correspond to the former Teams and Roles, respectively.

Changing the password

To change your password, click your name on the upper right corner at any screen. Then click ACCOUNT SETTINGS.

The Account Settings screen will show your user information, including name, email, Multi-Factor Authentication status (on or off), user location information (time zone and language) and security credentials.

Click the icon picture of a pencil to change the password. You will need to enter the current password.

The password must comply with the current policy. More specifically, the password must contain:

  • upper and lowercase letters,

  • numbers,

  • special characters,

  • minimum of 10 characters.

Access Control does not require you to change your password at set intervals (such as every 45, 60, or 90 days)[1].

Alternatively, you can also configure integration with an external Identity and Access Management (IAM) provider to login to Sensedia products. Read about it here.

animation with steps to change password


1. NIST Recommendation: https://pages.nist.gov/800-63-3/
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